Instabilities on dashboard access

Incident Report for Incognia

Resolved

This incident has been resolved.

Posted May 19, 2021 - 20:26 UTC

Monitoring

A fix has been implemented and we are monitoring.

Posted May 19, 2021 - 19:01 UTC

Identified

That is an issue with a third-party cloud provider. Our team is working on an alternative solution to avoid these errors

Posted May 19, 2021 - 18:36 UTC

Investigating

Some users may have experienced a 502 error when accessing the dashboard.

We're looking into the issue and will update this incident soon as possible.

Posted May 19, 2021 - 17:36 UTC