AWS Outage causes some error 500 on the token API

Incident Report for Incognia

Resolved

This incident has been resolved.

Posted Dec 08, 2021 - 02:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 07, 2021 - 22:53 UTC

Identified

Because of an outage on AWS region us-east-1 we had some side effect problems in some services.

Posted Dec 07, 2021 - 18:36 UTC

This incident affected: APIs (Global API).