Degraded Performance on Risk API

Incident Report for Incognia

Resolved

Between 19:47 and 19:52 UTC, the Risk API returned 5xx errors, causing service instability.
Although error rates recovered after 19:52 UTC, some clients continued to experience degraded performance until 20:09 UTC.
Posted Nov 25, 2025 - 20:15 UTC
This incident affected: APIs (Global API).