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Oct 17, 2024 10:00 PM UTC

Incognia API degraded

Impacted:
APIs

Updates

  • Oct 18, 2024 12:13 AM UTC

    This incident has been resolved.

    Resolved
  • Oct 17, 2024 10:41 PM UTC (1 hour and 31 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • Oct 17, 2024 10:00 PM UTC (40 minutes earlier)

    The issue has been identified and a fix is being implemented.

    Identified
  • Oct 17, 2024 10:00 PM UTC (17 seconds earlier)

    Some API requests to the Incognia API are experiencing higher-than-usual latency, especially on the Web Device component.

    Investigating