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Incident history

Dec 2024 - Feb 2025

February 2025

Feb 21

4:10 PM - 4:10 PM UTC (0min duration)

Processing delays causing higher than usual unresolved_device reason

Between 11:40am and 12:20pm (UTC-3) some processing delays caused higher than usual unresolved_device reasons in risk assessment response.

1 update
Impacted:
APIs
Feb 12

9:24 PM - 11:48 PM UTC (2h 24min duration)

Risk Assessment API is degraded

This incident has been resolved.

2 updates
Impacted:
APIs

January 2025

No incidents reported

December 2024

Dec 09

6:21 PM - 6:21 PM UTC (0min duration)

Risk Assessment API is degraded

Risk Assessment API returned 5xx status code for a subset of the requests between 5:21PM GMT and 5:57 GMT. The problem was already fixed.

1 update
Impacted:
APIs