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Incident history

Jun 2022 - Aug 2022

August 2022

Aug 12

6:27 PM - 6:30 PM UTC (3min duration)

Dashboard unavailable for logged-in users

The root cause was identified and related to a specific deployment.

3 updates
Impacted:
Product dashboard
Account and Organization
Explore
API Reference
Integrations

July 2022

Jul 31

12:42 AM - 3:03 AM UTC (2h 21min duration)

Underpeformance of risk assessments

This incident has been resolved.

2 updates
Impacted:
APIs
Jul 23

11:19 AM - 11:19 AM UTC (0min duration)

Incognia Transactions API Latency Above Normal

It was observed an increase of latency on transaction APIs from 12:00 AM to 7:00 AM GMT-03:00, since Saturday.\n\nThe problem was detected and fixed.

1 update
Impacted:
APIs

June 2022

Jun 08

9:12 PM - 9:42 PM UTC (30min duration)

Infrastructure changes

The scheduled maintenance has been completed.

3 updates
Jun 06

11:27 PM - Jun 7 12:07 AM UTC (40min duration)

Infrastructure changes

The scheduled maintenance has been completed.

3 updates