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Incident history

Dec 2021 - Feb 2022

February 2022

Feb 22

5:05 PM - 6:50 PM UTC (1h 45min duration)

API Reference had data lost

This incident has been resolved.

7 updates
Impacted:
Product dashboard
API Reference
Feb 03

1:24 PM - 2:27 PM UTC (1h 2min duration)

Payments Dashboard Doesn't Load

This incident has been resolved.

4 updates
Impacted:
Product dashboard

January 2022

Jan 18

7:36 PM - 7:36 PM UTC (0min duration)

Incognia API Outage

Incognia API outage due to a internal database problem. The server returned 5xx response for all requests during the period.

1 update
Impacted:
APIs

December 2021

Dec 07

6:36 PM - Dec 8 2:17 AM UTC (7h 41min duration)

AWS Outage causes some error 500 on the token API

This incident has been resolved.

3 updates
Impacted:
APIs